Hitachi RMA help

MAGNeT · April 15, 2008, 8:56am

Well i deposited it today..was without bill…he almost took it than saw the old burnt spot and asked for 250 buks and said will give new…straight…i didnt wanted to hassle so gave the money…told to come after 10 days but will call after 7 days for status and will get it if ready

Eazy · April 15, 2008, 9:56am

BEST OF LUCK !!

http://smileys.smileycentral.com/cat/23/23_29_107v.gif

200mph · April 15, 2008, 11:41am

dam i hope all service centers become like this . take money replace burnt stuff

:d

Sandy · April 15, 2008, 12:10pm

SunnyBoi:

that bill-will-is-needed-for-rma is bullcrap.
My hitachi lappy HDD died. returned it to the same dealer where i bought,t ht guy dudnt even bother sending it to RMA, 3 weeks later i got back the same drive, still busted. I blasted out at them, they said the drive was rejected due to burns. when i asked them show me where its burnt, they said inside burnt SHEESH.
Called up a comp shop owner i know well, he said bring it to mysore, i’ll get it RMAed.
Went there, he just logged into Hitach dealers’s site. entered serial number, said warranty is valid. He generated a ticket number. Said that a courier guy came and picked up the HDD from him the next day and it went for RMA. Two weeks later i got a brand new drive selaed in the grey cover.
Those fluckin shop owners are pathetic. :@ :@

Thats the reason i buy segate or WD
end of the day stay away from Hitachi drives lol

MAGNeT · April 16, 2008, 4:15am

Well thats not the case…but in both seagate and wd once u buy frm the shop owner u dont have to deal with him for rma…thats not the case with hitachi…so its bound to happen shop owners will ask for bill…but their are some shit ppls like comp selection…who are not ready to check their own records…or are just their to make profit and stick some other product than what is asked…i would say mumbai guys if u not a gujju than stay away frm this crap ppls…or get their price and go to prime and state 25 buks more less and get frm them…